Policy

We want the convenience of shopping for your 1OTT Malaysia Official Online Store to be faster and more effective when you have a 1OTT account.

Your account consists of a your own unique username and password. When logged in, you can easily save items and carts, take advantage of express checkout ordering, check status order, register you 1OTT product warranty, and more.

To create a 1OTT account, with your own username (your email address) and password or sign in to an existing account, click here. By creating your 1OTT account, you can have a more personalized online shopping experience at your ease.

With your very own 1OTT account, you will be able to take advantage of various access and perks:

• Shop conveniently by easily saving items and carts
• Take advantage of express checkouts
• Update your personal information, and shipping address
• Check your order status and warranty claim progress
• 1OTT product warranty product registration
• Receive latest information on 1OTT firmware updates, new apps releases and latest added features and entertainment

If you forgot your password, you can easily recover or reset it here. To protect yourself against fraud or unauthorized purchases, do not give out your password to anyone.

With the Guest Checkout feature, you can purchase your 1OTT without a username and password. Simply add your 1OTT you would like to purchase to your cart, enter your shipping and payment information and simply place your order.

To make changes to your order, simply email us at sales@vidcrowdmedia.com within 24 hours after your order placement.

1OTT Malaysia Official Online Store is committed to protecting your private information. Read 1OTT Malaysia Official Online Store Customer Privacy Policy.